At Shiv Yog Physiotherapy, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, visit our clinic, or interact with us online.

1. Information We Collect

We may collect the following information:

• Your name, age, gender, and contact details (phone, email, address).

• Medical history, reports, and treatment records relevant to your care.

• Appointment details and payment information.

• Any messages or queries you send us via phone, email, website, or social media.

2. How We Use Your Information

Your information is used only for:

• Providing accurate physiotherapy and pain management services.

• Contacting you regarding appointments, reminders, or follow-ups.

• Responding to your enquiries or feedback.

• Maintaining treatment and administrative records as per medical guidelines.

• Sending health tips, updates, or offers (only if you consent).

3. Data Protection and Security

• We store your information securely in accordance with applicable laws.

• Access to your records is limited to authorized staff only.

• We do not share your personal information with third parties, except when required by law or with your consent.

4. Sharing of Information

We may share information with:

• Other healthcare providers only with your consent for coordinated care.

• Legal authorities, if required by law.

5. Your Rights

You have the right to:

• Access, update, or correct your personal information.

• Withdraw consent for marketing messages.

• Request deletion of your data, subject to legal and medical record-keeping requirements.

6. Third-Party Links

Our website or messages may contain links to third-party sites. We are not responsible for their privacy practices.

7. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website and available at our clinic reception.

All disputes, claims, or legal matters related to Shiv Yog Physiotherapy shall be subject to the exclusive jurisdiction of the courts in Jamshedpur, Jharkhand.